Question 1

What is RemindZ?

Accepted Answer

RemindZ is a WhatsApp-first CRM for small teams in India, built on the official WhatsApp Cloud API. You connect your WhatsApp Business number with us and we turn it into structured contacts, leads, reminders, payment follow-ups, and keyword-triggered automations - without forcing your customers to install a new app.

Question 2

How does RemindZ connect to my WhatsApp number?

Accepted Answer

RemindZ runs on the official WhatsApp Cloud API. We guide you through Meta business verification, register your WhatsApp Business number under our account as the Business Solution Provider, and submit your message templates for approval. The whole onboarding typically takes 24–48 hours. You keep ownership of the number and can disconnect any time.

Question 3

How does the message automation work?

Accepted Answer

You build rules with a When / If / Then flow: when a customer sends a keyword like ‘price’ or ‘book’, RemindZ can send a text or template reply, auto-create a lead in your pipeline at the right stage, and schedule follow-up messages on a 24-hour, 3-day, or 7-day cadence.

Question 4

Can my team use it together?

Accepted Answer

Yes. Invite teammates via WhatsApp and they join with one tap. Roles include Owner, Manager, and Agent. Contacts and leads can be assigned to specific teammates, and incoming chats can be routed automatically by keyword.

Question 5

Is there a free plan?

Accepted Answer

Yes. The Basic plan is free forever for solo owners - up to 50 contacts, the default lead pipeline, reminders, and notes. WhatsApp Cloud API onboarding and sending are included on paid plans starting at ₹499/month. Meta's per-conversation messaging charges (paid directly to WhatsApp) apply separately and depend on your monthly volume.

Question 6

Does RemindZ work on iPhone and Android?

Accepted Answer

Yes. RemindZ is a mobile-first progressive web app. Install it on iOS or Android from the browser in one tap - no app store, no large download. It also works in any desktop browser.